Video

PegaWorld 2019: Thulium reimagines customer engagement through digital transformation

In this immersive keynote, Tamara McCleary will take you into the future of not only life, but into the power of being an individual and organization which engages its community in a meaningful way harnessing the power of technology. While the future of engagement in customer experience, service, sales and marketing will be driven by exponential increases in the capacity of AI and data analytics, creating a human connection through relationships will be what differentiates extraordinary from ordinary. Harnessing the unique opportunities presented by martech and digital transformation has become the key to building a genuine human experience and a client base hungry for more.


Tags

  • Thema: Kundenerlebnis
  • Thema: PegaWorld
  • Herausforderung: Digitale Prozessautomatisierung
  • Herausforderung: Kundendienst

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