How Unipol revolutionized Italian insurance through Pega CSI and Robotics

In under two months Italy’s largest insurer developed a new type of Pet Insurance policy for Veterinary expenses, based on a pre-paid gift card sold in Pharmacies. Unipol’s agile ability to massively shorten time to market and deliver a new product in two months is revolutionary. The challenge has been to overcome legacy integration internally, while rapidly achieving true omnichannel sales distribution. Using Pega CSI and Robotics, through an agile approach, Unipol has been able to release an innovative new product which has left its competitors in its wake

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