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Webinar

What is the ROI of RTIM?

Next best action has quietly gone mainstream and become the standard bearer for the next generation of customer engagement. But what does next best action mean for your business? What must change, what are the benefits, and what are the risks?

In this session hosted by Pega, featuring Forrester VP and Principal Analyst Rusty Warner, you will learn why four companies across banking, communications, insurance, & healthcare decided to invest in next best action, including:

  • What business challenges Pega helped them overcome
  • What customer outcomes they sought to impact
  • What KPI they used to measure success
  • What the return on investment (ROI) was from Pega decisioning

Speakers: Andrew LeClair and featured Forrester guest, Rusty Warner


タグ

トピック: AI・意思決定 トピック: カスタマーエンゲージメント トピック: パーソナライズされた顧客体験 課題: カスタマーエンゲージメント

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AI in Innovation

AIイノベーションの底力を引き出す

エンタープライズAIと、それがビジネス成果の未来をどのように切り開いていくのかをご紹介します。

Why Pega

Pegaが選ばれる理由:

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