Vai direttamente al contenuto principale

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Whitepaper | PDF | 18 Pagine

The good, the bad, and the ugly: 2019 global customer service insights

Bad service. We all know what it feels like. The kind that leaves you waiting endlessly on hold, wondering if your call really is important. The kind that makes you groan in frustration at annoying emails and clueless chat conversations. The kind that makes you want to tweet your anger to the world – then take your business elsewhere.

Of course, bad service is something those other brands deliver, not your company… right?

Wrong.

Read our report to learn where your customer service may be falling short - and what you can do about it.

The good, the bad, and the ugly: 2019 global customer service insights

Related Resource

Prodotto

La progettazione delle app, rivoluzionata

Ottimizza la progettazione dei flussi di lavoro, in modo rapido, con la potenza di Pega GenAI Blueprint™. Imposta la tua visione e assisti alle creazione istantanea del tuo flusso di lavoro.

Condividi questa pagina Share via X Condividi via LinkedIn Copia in corso...