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Business process mapping

Fast and powerful business process mapping with Pega BPM

Business process mapping helps a business to visualize, communicate about, clarify, and evaluate its operating processes. Business process mapping as such is an important dimension of business process management (BPM), and tools to support business process mapping are an integral part of a BPM software platform. As the industry-leading BPM platform, Pegasystems’ BPM suite includes superior business process mapping capabilities that help users develop process maps more quickly and efficiently, and with greater consequence.

White Paper

Download Capgemini’s Productivity Study to see how Pega 7 stacks up against Java EE for developing global, feature-rich, and mobile-enabled enterprise applications.

Analyst Report

Pegasystems commissioned Forrester Consulting to conduct a TEI study to examine the potential return on investment (ROI) enterprises may realize by deploying the Pega 7 Platform.

The Pega BPM business process mapping advantage

Pega BPM’s business process mapping functionality is distinguished by:

  • Ease of use — Pega BPM’s intuitive business process mapping and business process modeling interface enables first-time business users to quickly and authoritatively sketch out a new process or storyboard user screens. Inputs, decision points, business rules and other elements can be easily created with drag and drop process mapping.
  • Ease of collaboration — Web-based mapping tools facilitate collaboration among process analysts and stakeholders, while automatically generated documentation enables easy communication to interested parties.
  • Solution jump-starters — Pegasystems brings added value to Pega BPM with a rich library of industry-specific solution frameworks that accelerate each phase of a BPM project including business process mapping. Solution frameworks for financial services, insurance, health care, telecommunications, and more provide pre-built industry-appropriate data models, role definitions, and work flows, based on industry best practices.
  • Instant automated process creation — With Pega BPM’s automated coding capabilities, processes that business users create through the business process mapping module are automatically executable. In this way, processes can be created more quickly, with less reliance on over-stretched IT staff; and process maps are sure to directly correspond to the actual implementation. With Pega BPM, business users are squarely in charge of process creation and improvement, and business objectives are directly translated into executable business process solutions. As business goals evolve and as the platform’s business process monitoring capabilities provide feedback about deployed solutions, business users can drive continuous process improvement with minimal reliance on technologists.

Pega BPM is the ideal process platform for transaction-intensive industries where customer service is a key competitive differentiator, such as financial services, insurance, or health care. For business process outsourcing providers, the Pega BPM platform supports the development and execution of high-performance BPO software and BPO solutions.

Learn more about Pega BPM.