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Top Tips for Building Trust in Your Self-Service

Crushing complexity is a challenge for organizations as they work to deliver world-class customer experiences. The gap between expectations and reality continues to widen. It’s time to think differently, get creative, and start making real changes to your service business – it’s time to change how we do customer service.

Attitudes towards self-service have changed since the pandemic. With nearly half of consumers now open to the idea of tech helping them achieve their goals, what’s the problem? Watch our webinar with Pega's James Dodkins and Simon Thorpe to find out.


Thème: IA et prise de décision Thème: Service client Thème: Transformation numérique

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