PegaWorld 2025: Transforming Legacy Systems, Fast: A Journey at the State of New Jersey (Presentation)

All enterprises are dragged down by legacy systems which break down customer experiences, business efficiency, and innovation. And traditionally, the transformation journey to the cloud is long, costly, & difficult. But AI has unlocked a new approach to transformation which helps enterprises quickly discover and rethink their customer journeys fast and enables complete retirement of legacy systems. The State of New Jersey is on a journey to get off of the mainframe, and is looking to AI to change the pace of their transformation. Hear from State of New Jersey innovators about how they're rethinking their approach to transformation and how they're using AI to rapidly discover, rethink, and deploy optimized citizen journeys fast.