Presentation | PDF | 17 Pages
PegaWorld 2025: Achieving Economies of Scale with Pega Smart Dispute (Presentation)
Discover how BAC has transformed and centralized their Client Service operations across six countries by unifying and growing their Pega Smart Dispute™ platform, servicing Visa, Amex, and Mastercard for both issuers and acquirers and by implementing their On Us workflow to expedite client inquiries internally.
