Passer directement au contenu principal

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Video

PegaWorld 2019 Keynote: VodafoneZiggo - Driving meaningful customer dialogues

VodafoneZiggo (VZ) is embarking on a transformational journey jump started by the implementation of Pega Marketing and Customer Decision Hub for commercial, service and brand messages. From a technical perspective and as part of the 2020 roadmap, VZ is applying Next-Best-Action across all channels and integrating Customer Decision Hub to orchestrate customer communication in all inbound and outbound channels. The mission is to create ‘meaningful customer dialogues’ with their customers and prospects. The ramifications and potential of the VZ transformation journey are immense and have received organization wide commitment. Join us as Nicole shares this story, the approach VZ has taken and the results they have achieved.


Tags

Défi: Engagement client Thème: Expérience client personnalisée Thème: PegaWorld

Ressources associées

Best of Pega

Recherches et analyses recommandées

Découvrez les nouveautés et tendances actuelles et à venir.

Parcourez notre sélection
Why Pega

Pourquoi Pega ?

Notre puissant logiciel n'est pas notre seul atout.

En savoir plus
Partager cette page Share via x Share via LinkedIn Copying...