Video
PegaWorld 2018: How to Create an Amazing Customer Service Experience (Video)
A satisfied customer is not a loyal customer. It takes a predictive and consistently positive customer experience to turn a random customer into a repeat customer – and ultimately a loyal customer. Shep Hyken will share ideas, tips and strategies on today’s top customer expectations and cover major trends impacting CX that include personalization through data, social customer care, chatbots and more.
Etiqueta
Recursos relacionados
![AI in Innovation](https://www.pega.com/sites/default/files/styles/1024/public/media/images/2023-11/ai-innovation-prev-card.png?itok=I5cCWnoL)
Aproveche el poder de la innovación impulsada por la IA
Descubra la IA empresarial y cómo impulsará el futuro de los resultados empresariales.
![Why Pega](https://www.pega.com/sites/default/files/styles/1024/public/media/images/2021-07/why-pega-preview-card.jpg?itok=ovPGRTVn)
Por qué elegir Pega
Un software excepcionalmente potente no es lo único que nos diferencia.