Senior Systems and Storage Engineer
Meet Our Team:
Pega is on the cutting edge of enterprise technology, and this is your opportunity to work alongside experienced infrastructure professionals supporting a global organization. As a Senior Principal Systems and Storage Engineer, you will be a senior individual contributor within our Infrastructure organization, helping ensure our cloud and data center environments are operationally sound, well architected, and cost‑efficient.
Our team partners closely with engineering, platform, and business stakeholders to deliver reliable systems while continuously improving visibility, governance, and operational discipline.
Picture Yourself at Pega:
In this role, you will serve as a technical hands-on engineer for cloud and infrastructure operations. You will bring experience in systems, storage, and architectural knowledge to support AWS usage, guide infrastructure decisions, and ensure costs are continuously reviewed and optimized.
You will help shape how we operate and govern hybrid environments—balancing cloud and on‑prem infrastructure—and be responsible for hands-on cloud provisioning and automation. When needed, you will also provide direct operational coverage for physical data center issues to ensure continuity and rapid resolution.
You demonstrate a strong Growth Mindset—embracing curiosity, continuous learning, and adaptability in a fast-changing technology environment. You are comfortable speaking about AI with confidence and conviction, and you view AI as an enabler to improve outcomes rather than a substitute for sound engineering principles.
You challenge assumptions, learn quickly from change, and apply critical thinking to validate outputs and make informed decisions. You bring a thoughtful, quality driven approach to your work and actively contribute to a culture of innovation, collaboration, and continuous improvement.
What You'll Do at Pega:
- Full enterprise systems lifecycle management implementation and enhancements
- Implement scalable, secure, and cost-effective hybrid-cloud architectures.
- Assist with cloud migration initiatives and develop strategies for moving applications and data to and from Amazon Web Services
- Optimize existing cloud infrastructure for performance, security, and cost-efficiency.
- Establish best practices, standards, and governance for Hybrid and Cloud usage across the organization. Document and test processes, scripts and automations.
- Collaborate with development teams to implement cloud-native solutions
- Improving existing technical solutions to help Pega automate technical and business processes to add business value
Who You Are:
- A great collaborator and team player
- Proficiency in AWS and other cloud providers, with the ability to implement solutions leveraging the strengths of each cloud provider and troubleshoot AWS infrastructure issues on the fly.
- Experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, AWS CloudFormation.
- Knowledge of cloud security best practices, identity and access management, and compliance requirements (e.g., GDPR, HIPAA, PCI DSS) 45.
- A person with in-depth understanding of operating systems (Linux, Windows, applications and services)
- An individual who has experience in storage solutions, backups and system patching/management.
What You've Accomplished:
- Bachelor degree in related discipline and/or equivalent industry experience.
- 4+ years’ experience in relevant disciplines at similar sized company.
- 3+ years technical infrastructure knowledge in server operating systems and virtualization such as Linux, VMware ESX, Microsoft Windows, Dell hardware
- Demonstrated hands-on experience in AWS deploying and managing services and resources
- Hands on experience administering Enterprise Storage and Backup Solutions such as Pure Storage, Rubrik and Cohesity.
- Implemented technical solutions to improve, automate existing technical or business processes in a hybrid-cloud environment
- Experience with AWS Workspaces and/or Omnissa VDI
- Experience with VMware and/or Nutanix Hypervisor
- Experience with Storage and Backup Solutions like Pure, Cohesity and Rubrik
- Familiarity with enterprise data center environments
- ITIL or service management experience
- Experience operating in large-scale or global infrastructure organizations
Pega Offers You:
- Gartner Analyst acclaimed technology leadership across our categories of products
- Continuous learning and development opportunities
- An innovative, inclusive, agile, flexible, and fun work environment
- Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
- An opportunity to work in an organization that actively invests in AI‑enabled learning, innovation, and responsible adoption across its engineering practices
AI in Action – Responsible Use of AI in Recruitment
Pega embraces the responsible use of artificial intelligence (AI) to improve efficiency, consistency, and fairness across our business. We encourage thoughtful and ethical adoption of AI technologies that support people—not replace them. We may use AI‑enabled tools in our recruitment process. These tools are designed to assist us by providing insights and operational support.
All hiring decisions are made based on human review and judgment. You may have the right to request human review, provide additional information, or raise questions about how such tools are used.
Culture
At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
This same mindset shapes how we work, encouraging curiosity, continuous learning, and smarter ways of working with AI. At Pegasystems, we believe the best ideas come from curious people who embrace change, learn continuously, and use AI to work smarter and move faster. Guided by our values, we bring a growth mindset to every challenge and create lasting impact together.
Export Compliance
For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations
If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
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