RPA: Path to Transformation or Dead-End

Robotic Process Automation (RPA) has been touted as an enterprise transformation cure-all, but it often leaves fragmented experiences and frustrated customers in its wake.

In this webinar, featuring Forrester Principal Analyst, Dr. Bernhard Schaffrik, we take a deeper look at RPA and how to bridge the gap between the data you have and the experiences you want your teams and your customers to have.

You’ll learn:

• How to combine the right tools with the right strategy
• What pitfalls may trip you up
• How to drive efficiencies and change the way business gets done

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