PegaWorld Breakout Session | PDF | 14 Pages
PegaWorld iNspire 2024: Cigna’s Journey to Transform Client Acquisition and Retention (Presentation)
Cigna Healthcare partnered with Tata Consultancy Services (TCS) to transform their sales and onboarding experience with a cloud native solution. This innovative platform simplifies, streamlines, and standardizes the process, leading to a faster onboarding and personalized experience for clients, brokers, and internal operations. Leveraging Pega intelligent process orchestration, they streamlined operations to improve efficiency and enable seamless integrations with enterprise systems.
Ressource associée
Repensez vos processus et transformez n'importe quel workflow en application prête à être développée en toute confiance.
Visualisez et activez les parcours client et les stratégies d'engagement sur tous vos points de contact.