PegaWorld iNspire 2024: How AI and Automation will change the way we work – featuring Forrester VP & Principal Analyst Mike Gualtieri (Presentation)

Generative AI has created both avid fans and doomsday predictors but the powerful impact on business will not be with generative alone. The value businesses will achieve will come from the combination of various forms of AI combined with automation. Hear from guest speaker, Forrester’s Mike Gualtieri about how these technologies will change the way we work. Learn best approaches to create impact in your business. Gain an understanding of how businesses are using AI and automation today to create advantage.