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Pega is #1 in software for customer engagement and operational excellence

Pega Japan

Pegasystems offers strategic applications for sales, marketing, services and management. Pega applications makes work logical. It seamlessly connects management channels and clients in real time, making it easy to react to any sudden changes. Pega's clients are among the world's top companies, many of whom have been named in Forbes Global 2000. Pega applications are built using our unified Pega platform and can be used on-site and in the cloud. This platform uses visual tools, making it easy to expand and change applications to match the client's business needs. Pega has been highly praised by its customers for providing value, reducing work time, incredibly fast development, efficient reuse of data, and comprehensive scalability.

Customer Success

Mizuho Bank

Reengineering the Processes of a Global Corporate Business - The Pursuit of a Paperless Office

Tokio Marine Nichido

Tokio Marine

The Challenge of Digital Reform - Outgrowing the Need for Paper and Excel, Facilitating Efficient and Higher Quality Business



Transforming business with shorter time to market

Company Information

Company Name
Pega Japan K.K.
Tokyo Chiyoda-ku Hirakawacho 1-1-1 Hirakawacho Court Floor 8
Managing Director
Takumi Ozawa
January 2011
Company Profile
Pega provides a powerful low-code platform that enables the world's leading organizations to be agile and adapt to change. Our customers rely on Pega's AI-powered decisioning and workflow automation to solve their most pressing business challenges, from personalizing engagements to automating services and simplifying operations. Founded in 1983, our scalable and flexible architecture enables organizations to continuously transform to meet today's customer needs and prepare for the future.
E-Mail Address
Headquarters Information
Pegasystems Inc (NASDAQ:PEGA)

A word from Takumi Ozawa

At Pega, we aim to accompany you in your daily digital transformation and create new value together.

Pega Japan Co., Ltd. was established in Tokyo in January 2011, and with the support of everyone, we continue to provide value in the Japanese market.

Recently, companies and organizations are creating new business models by digitizing various operations and services, promoting products and providing services that meet the needs of each customer, and breaking away from fragmented business processes and paper-based operations. Changes toward this goal are occurring with increasing momentum every day. In addition, we will respond to aging systems, which is said to be at the precipice of 2025, diversify products and services, make the information that consumers touch multi-channel and multi-device, and create new business value while maintaining customer satisfaction of companies whose business processes are becoming more complex.

For 40 years since its founding in 1983, Pega has focused on "improving business value" provided to client companies, and has focused on using AI to optimize complex business flows and processes, rather than partially optimizing them through digitization. By digitizing and automating the entire business, we provide an integrated platform for building applications that is consistent from various customer contact points to business processes and directly leads to improved productivity in the true sense of the word. We also provide solutions that personalize client companies' products and services in real time to meet the needs of each customer, as well as efficient and personalized call center solutions, which have been implemented by many of the world's leading companies.

Going forward, we will continue to deliver our proven solutions and promote the automation and optimization of business processes for client companies that are fighting daily in a rapidly changing market. We intend to contribute to the transformation of companies and organizations that can operate while "continuously optimizing themselves." In addition, all of our employees will strive to help transform Japan into a super-productive society by providing value to more client companies.

Pega Japan K.K.
Managing Director
Takumi Ozawa


By train:
Tokyo Metro: 2 minute walk from Hanzomon Station, Exit 1.
5 minute walk from Kōjimachi Station, Exit 1.
12 minute walk from Nagatacho Station and Akasaka-mitsuke Station.

Careers at Pega in Japan

We’re dynamic, evolving, and growing fast. If you’re passionate about using technology to help brands work smarter, deliver results faster, and engage customers like never before, then you’re in the right place.

See all openings

Why work here

  • More than just software

    We’re big on making the world a better place for everyone. We’re looking for dreamers, thinkers, and doers. We promote giving, volunteering, and building opportunities for all.

  • Fast-paced and flexible

    When it comes to getting things done, we’re laser-focused. But we also make time to lead fulfilling lives outside of work. It’s all about balance. The key to our success is our people.

  • Inclusive culture

    We are committed to closing the gender gap at Pega. We promote a smarter way to work for everyone, and we believe diversity makes for a better business, especially in the traditionally male-dominated world of tech.

What our people say
Fran Collins headshot

"Pega’s industry-leading, global business has allowed me to evolve from a junior consultant in the USA, to director of Japan Consulting, with experiences in Europe and Asia-Pacific along the way."

Keisuke Muto headshot

"Everyone here is customer-oriented and has passion for Pega solutions, and that’s why I have high motivation and enjoy working to make clients successful."

Xiaoyan Lyu headshot

"Diversity team members come together at Pega Japan. We also experience our own personal growth as various knowledge and opinions clash with each other."

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