Vai direttamente al contenuto principale

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Guide | PDF | 4 Pagine

Why healthcare needs to put service first

Healthcare payers have traditionally struggled to create person-centric views of their members–views that incorporate data from customer service, care management, and other internal systems.

But in today’s world, this isn’t enough. It’s crucial to understand what healthcare consumers need and respond to them proactively, in a way they find acceptable. So, how do you create positive service experiences that not only make your members and providers feel appreciated and valued, but also lower your operating costs? How do you increase both efficiency and member retention? Learn how to take a proactive, personalized approach to customer service.

Why healthcare needs to put service first

Related Resource

Prodotto

La progettazione delle app, rivoluzionata

Ottimizza la progettazione dei flussi di lavoro, in modo rapido, con la potenza di Pega GenAI Blueprint™. Imposta la tua visione e assisti alle creazione istantanea del tuo flusso di lavoro.

Condividi questa pagina Share via X Condividi via LinkedIn Copia in corso...