Vai direttamente al contenuto principale

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Video

PegaWorld 2018: Operationalizing Customer Empathy: The 5 Facets of Real-Time Context (Video)

Every single marketer and customer service leader alike proclaims that their goal is to be relevant, real-time, omni-channel and contextual. But what exactly IS context? And what does it mean to understand context in real-time? And in particular, when does it matter? Join this informative thought-leadership session where we will break down the 5 facets of customer context - and how your organization can operationalize this context for a new form of customer empathy across your customer-facing processes.


Tag

Argomento: Esperienze clienti personalizzate

Risorse correlate

Best of Pega

Ricerche correlate e approfondimenti

Scopri le novità, le innovazioni e cosa è di tendenza adesso.

Sfoglia la raccolta
Why Pega

Perché scegliere Pega?

Un software straordinariamente potente non è l'unica cosa che ci distingue.

Scopri di più
Condividi questa pagina Share via x Share via LinkedIn Copying...