AI for Customer Engagement 101: Where to Get Started
Hype in the market is one thing. Acceptance is another. Artificial Intelligence (AI) has a lot of buzz, but are customers and businesses ready to embrace it?
Join Pega’s Don Schuerman, CTO & VP of Product Marketing, and Dr. Rob Walker, VP of Decision Management & Analytics, as they discuss how to identify AI opportunities with your organization, practical ways in which AI can help win, retain, and grow your customer base, and how to help your customers understand and trust AI technology.
What Consumers Really Think About AI: A Global Study
A new global study reveals that while consumers are optimistic about the benefits of Artificial Intelligence (AI), they also express fear and confusion about how businesses use AI to engage them today. Get the full report
Topic: Artificial Intelligence
Challenge: Customer Engagement