AI for Customer Engagement 101: Where to Get Started

With the sudden rise in distributed work and the need to engage more personally with customers, companies are looking to artificial intelligence (AI) as a means to stay agile in a changing environment.

Join Pega’s Don Schuerman, CTO & VP of Product Marketing, and Dr. Rob Walker, VP of Decision Management & Analytics, as they discuss how to identify AI opportunities with your organization, practical ways in which AI can help win, retain, and grow your customer base, and how to help your customers understand and trust AI technology.