Ir al contenido principal

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Transforming customer service with case management 2.0

eBook

Transforming customer service with case management 2.0

Descargar ahora

Traditional case management for customer service is little more that automatic ticketing. It can coordinate the assignment of tasks across an organization but does little to reduce the manual work required of teams. That’s where case management 2.0 comes in.

With its ability to automate both the workflow and the work itself, case management 2.0 can unlock greater efficiency, helping customers get their resolutions quicker, while reducing the number of rote tasks your agents must complete.


Compartir esta página Share via x Compartir mediante LinkedIn Copiando...