Video
Crushing Complexity in a Dynamic World
Presenters: Luke McCormack, Pega and Rob Bollard, Pega
The demand for citizen services has undergone profound change, preparing for uncertainty and complexity will be the new ‘norm’. Hear the challenges facing the public sector and how new approaches are forming to crushing complexity which in turn, makes monumental impact to citizen services and efficiency. Learn how technology is reshaping the citizen experience and delivering better services, designed around the citizen and through a centre out approach.
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