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Video

Member Journeys Transformed

Show how Pega’s revolutionary Next-Best-Action Customer Journey approach can transform member interactions into a truly individualized experience for members in healthcare. AI-driven member journeys enable healthcare clients to evolve from prescriptive journey-building tactics to intelligently sensing members' needs and desires in real-time. Experience how proactively engaging on their preferred channel deepens the member relationship. See how to enable seamless end-to-end experiences that generate additional lifetime value.


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Assunto: Automação inteligente Desafio: Engajamento do Cliente Industry: Saúde Área do produto: Customer Decision Hub

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