Passer directement au contenu principal

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice


Scotiabank’s Approach to Customer Experience Design

"We believe that every customer has the right to become financially better off. And that galvanizes our 90,000 employees..."

Customer needs should be front and center when planning any major change initiative. In this short video, learn how Scotiabank incorporates customer experience into its overall digital transformation strategy.


Défi: Engagement client Industry: Services financiers Thème: Expérience client personnalisée Thème: Transformation numérique

Ressources associées

Partager cette page Share via x Partager via LinkedIn Copie en cours...