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EY Keynote: How to create a true one stop shop to increase user satisfaction and novel service experience

No company can afford to underestimate the importance of positive service experience. Poor service can make a significant impact on a company’s retention rates, causing both employees and customers to look elsewhere. But what are the factors to create break through value?


Tema: Engagement del cliente Tema: Excelencia operativa Tema: Servicio al cliente
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