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PegaWorld | 01:46

Insights from the first agile bank in the world

From consumer lending to credit approvals, ING Bank is bringing together disparate processes to focus on real, long-term customer value. Watch as ING’s Vaishal Gariwala delves deeper into the bank’s transformation on the main stage at PegaWorld 2019.

For more about delivering authentic customer experiences, watch the full keynote.

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