Ir al contenido principal

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Webinar

Infusing AI into Your Contact Center

Increased contact volumes, a distributed working model, and rising customer expectations are creating new challenges for customer service departments. Managing soaring demands without skyrocketing costs requires organizations to find simpler, smarter ways to engage customers and deliver resolutions.

Has your organization been struggling with any of these?:

  • Major spikes in customer inquiries
  • Ramping up a newly distributed workforce
  • Rising agent frustrations and turnover
  • Disjointed customer experiences

Watch our webinar to hear insights from Pega's independent research around the power of AI and learn how infusing AI into your contact center can help to:

  • Optimize agent productivity
  • Enhance customer experience
  • Boost customer lifetime value

Etiqueta

Tema: Excelencia operativa Tema: IA y toma de decisiones Área de producto: Atención al cliente

Recursos relacionados

Best of Pega

Investigación y conocimientos recomendados

Vea las novedades, lo próximo y las tendencias actuales.

Explorar la colección
Why Pega

Por qué elegir Pega

Un software excepcionalmente potente no es lo único que nos diferencia.

Más información
Compartir esta página Share via x Share via LinkedIn Copying...