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Customer Engagement Summit Paris 2019: The art of conversation & the customer experience transformation (Presentation)

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Jo Boswell shares her experience as a consultant to some of the largest companies and as the Head of Customer Value Management at British Airways.

Customer Engagement Summit Paris 2019: The art of conversation & the customer experience transformation (Presentation)

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Customer Engagement Summit Paris 2019: The art of conversation & the customer experience transformation (Presentation)

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