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Real-time Decisioning Revenue Calculator
Find out the total revenue benefit of taking a real-time approach to customer engagement.
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Instead of centralized decisioning, the bank sends out segmented campaigns, so Marco gets different offers across channels from every line of business. He even sees offers he’s already declined.
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Using Pega technology, the bank monitors customer interactions and predicts moments of need before they happen.
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Context is key. Pega AI analyzes Marco’s behavior and recommends the bank’s next best action. Propensity modeling identifies the specific offer Marco is most likely to accept.