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Cloud Security Operations Analyst

Job Category: Engineering & Cloud
Location: India - Karnataka - Bangalore
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Meet Our Team:

The Pega Cloud Security Operations Center (CSOC) is a team of information security professionals charged to protect Pega’s commercial cloud assets and offerings. Our mission is to protect Pega Cloud by deterring, detecting, denying, delaying, and defending against internal and external security threats. The CSOC provides detection, monitoring, and incident response services for Pega Cloud.

Picture Yourself at Pega:

As a key member of a team consisting of highly capable and talented problem-solving analysts and engineers, you’ll help develop processes that drive proactive, automated detection and incident response tactics to support the quick resolution of cloud security events and incidents. You will accomplish this by collaborating with cross-functional teams – including other security analysts, threat detection engineers, vulnerability analysts, security engineers, system administrators, and developers – to proactively identify potential security risks and vulnerabilities within our cloud environment. You will leverage your strong analytical skills to assess and prioritize threats, applying your knowledge of industry best practices and cloud security frameworks.

What You'll Do at Pega:

  • Perform security monitoring of Pega Cloud commercial environments using multiple security tools/dashboards
  • Perform security investigations to identify indicators of compromise (IOCs) and better protect Pega Cloud and our clients from unauthorized or malicious activity
  • Actively contribute to incident response activities as we identify, contain, eradicate, and recover
  • Contribute to standard operating procedure (SOP) and policy development for CSOC detection and analysis tools and methodologies
  • Assist in enhancing security incident response plans, conducting thorough investigations, and recommending remediation measures to prevent future incidents.

Who You Are:

You have an insatiable curiosity with an inborn tenacity for finding creative ways to deter, detect, deny, delay, and defend against bad actors of all shapes and sizes. You have been in the “security trenches” and you know what an efficient security operations center looks like. You have conducted in-depth analyses of various security events/alerts, contributed to incident response efforts, and developed new methods for detecting and mitigating badness wherever you see it.

What You've Accomplished:

  • A demonstrated working knowledge of cloud architecture, infrastructure, and resources, along with the associated services, threats, and mitigations
  • 2+ years of operational Splunk usage – primarily for analysis, investigations, and incident response including use of Splunk Enterprise Security (ES); triaging Notable Events, utilizing various knowledge objects, performing in-depth queries using SPL, etc.
  • 2+ years of operational AWS usage including knowledge and analysis of CloudTrail, CloudWatch, GuardDuty, VPCFlow, Trusted Advisor, and WAF logs.
  • 2+ years of operational experience with EDR/XDR platforms and related analysis and response techniques
  • 1+ years of operational GCP usage including knowledge and analysis of Cloud Audit, Security Command Center, VPCFlow, and WAF logs
  • Operational experience analyzing security detections, advisories, and raw logs in multi-cloud (AWS/GCP/Azure) environments

Pega Offers You:

  • A robust global benefits program including a competitive pay + bonus incentive and Employee Equity in the company
  • An innovative, inclusive, agile, flexible, and fun work environment full of opportunities to learn and grow
  • At Pega, we believe in continuous learning and growth. You will have access to cutting-edge technologies and training resources, allowing you to stay at the forefront of cloud security.
  • Pega's culture fosters collaboration, innovation, and work-life balance. You’ll participate in team-building activities and engage in open discussions during daily/weekly team meetings
  • You will have the flexibility to work remotely when needed, allowing you to maintain a healthy work-life integration
  • Gartner Analyst acclaimed technology leadership across our categories of products


Job ID: 20617

Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture.

We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you!

As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

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