Webinar
Improve Customer Satisfaction, Even in the Field
Extend Customer Service Excellence to Remote Workers with Mobile Apps
“The technicians in the field, they’re the ones that have the knowledge and experience – and we’re simply using mobility to capture that knowledge, and move it into our front-end knowledgebase in an effort to increase its effectiveness.” — Greg Bullen, Program Manager, Xerox Corp.
“Not a question, but just a comment: this stuff looks really cool!” — Webinar attendee
Pega Field Service is a complete solution for Field Service Management across a number of industries. Join us to learn how Pega Field Service can improve customer satisfaction, increase employee productivity, and reduce costs — all at the same time!
A live demonstration of Pega Field Service will show:
- The entire service experience captured in a single, unified system
- Advanced mobile app functionality for the most demanding environments
- A customer service workflow based on industry best practices
- Easy adaptability across different businesses, industries, or products
Tags
Recursos relacionados
-
Vídeo
StepChange: uma visão que prioriza o cliente para simplificar o atendimento
-
Research and Insights
Transformando o atendimento ao cliente com IA e automação
-
Research and Insights
Como redefinir rapidamente sua estratégia de atendimento ao cliente
Pesquisa e insights recomendados
Veja o que há de novo, o que vem a seguir e o que está em alta no momento.
Por que a Pega?
Um software extraordinário não é nosso único diferencial.