Center of Excellence Success: How Express Scripts is Maximizing Pega’s Impact

The purpose of a Pega Center of Excellence (COE) is to empower enterprises to get the most out of Pega technology, not only within key teams but across the entire organization. A COE links your big-picture strategy with your day-to-day operations, documents lessons learned and best practices, and makes it easier for different groups to reuse and adapt proven solutions. Hear from Rich Catlett, Pega COE Lead at Express Scripts, as he explains the value that the COE brings to his organization.