PegaWorld iNspire 2023: QBE Frees 50,000 Hours Annually of Employees' Time With Bots (Presentation)

QBE has used a combination of robotic automation, intelligent automation, and Pega Cloud® to achieve an excess of 50,000 hours of efficiency benefits per year and reduce claims processing by 26 days while processing up to 30,000 claims per week. See how the adoption of robotic and platform automation has enabled a closer focus on customer experience for QBE, allowing for more client value and improving employee satisfaction.