PegaWorld 2025: Smart Mobility Plans, Smarter Networks: TM Forum Inspired AI Catalysts for CSP Evolution (Presentation)

Discover how TM Forum’s top Catalysts are shaping the future of telecommunications. This session showcases how CSPs are evolving with cutting-edge AI, transforming both customer experience and network intelligence. From dynamically personalized mobile plans to autonomous network orchestration, these Catalyst projects demonstrate real-world implementations of TM Forum standards—delivered through powerful collaborations between leaders like Vodafone, Verizon, STC, MTN, Pega, Accenture, HCLTech and more. See how Pega’s Blueprint accelerates workflow design, and how Agentic AI enables proactive service & intelligent issue resolution. Explore the dynamic plan design platform that redefines lifecycle personalization from sales through support, extending across prepaid and contract models.