Product Manager

Meet Our Team:

The number of our Pega Cloud as-a-service customers is rapidly growing. We are looking for a Product Manager who will help us drive this growth by building highly scalable cutting-edge cloud-based microservices. If you feel like you want to be a part of this challenge, please let us know! 

Pega Cloud provides the environments, operations, security, and scalability to operate and support Pega solutions. Our service delivers the best Pega has to offer in an available, reliable, and secure modern cloud architecture.

Picture Yourself at Pega:

Pega is changing the way the world builds software. In this role, you’ll help us define and deliver the next generation of Pega Cloud services. As a Product Manager, you will drive, prioritize, and communicate the work that our engineering teams need to deliver based on business needs. 

What You'll Do at Pega:

• Collaborate directly with the development teams to clearly communicate business needs and convert these into detailed plans for implementation. 
• Collaborate with cross-functional teams with other parts of the business (engineering, architecture, business, operations, project management) to build a strong support ecosystem around your product. 
• Conduct market research to identify customer needs, analyze competitor offerings, present recommendations to senior leadership and Cloud Product Management Team. 
• Oversee and administer key aspects of Pega’s Product Development Lifecycle, including requirements preparation and review, conducting Agile ceremonies, reviewing and contributing to product documentation & release notes.  
• Define the product roadmap and prioritize features and functionalities based on stakeholders needs and business impact. 
• Define and monitor key product metrics and gather user feedback to analyze product adoption and identify areas for improvement.  
• Provide ongoing support and gather user feedback on the product.  
• Mentorship of other Product Owners and Development teams 

Who You Are:

• A true leader who is technically capable to understand our Pega Cloud product and who can drive it to success 
• An effective communicator and collaborator 
• An individual who demonstrates initiative and autonomy at work 
• Someone looking to work within a culture that values urgency and teamwork & enjoys a cross-functional environment 
• An individual with a blend of technological know-how and strategic vision 
• A thought leader who expresses facts, thoughts, and ideas in a clear, concise, convincing, and organized manner 
• Someone who has an eye towards design, and drive to find simple solutions to complex problems 
• Someone who enjoys making decisions under time pressure 
• Someone who is empathetic and passionate about one’s products and customers/end-users 
• Someone who is proactive in identifying and addressing constraints that challenge the completion of the assigned task 
• Someone who practices continuous improvement 

What You've Accomplished:

• Minimum of 2 years of technical leadership or product/project management experience 
• Demonstrated success in defining, launching, and managing services 
• Experience in software development or cloud technologies (Kubernetes, AWS, GCP, Azure, Kafka, Networking, etc.) 
• Experience in Agile methodologies 
• Knowledge of Agile development methodologies such as SCRUM (as a Product Owner) 
• Experience in managing remote senior stakeholders 
• Ability to effectively describe and demonstrate product functionality to internal and external stakeholders & clients  

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our categories of products 
• Continuous learning and development opportunities  
• An innovative, inclusive, agile, flexible, and fun work environment 
• Competitive global benefits program inclusive ofpay + bonus incentive, employee equity in the company
• #LI-ME1