Video
Pega Community Forum - Deutsche Telekom Success Story: How to generate value from Pega Customer Service
What do you think: How is value realized best in customer services? Ask several people - and you will get diverse answers. But one message a lot of the answers will have in common: that automation is key.
Also the ICT company DTAG realizes value via automation in a lot of its services and solutions. But DTSE HR Customer Services is one example, which shows that there are more essential value drivers inside Pega beside that.
Etiqueta
Recursos relacionados
Investigación y conocimientos recomendados
Vea las novedades, lo próximo y las tendencias actuales.
Por qué elegir Pega
Un software excepcionalmente potente no es lo único que nos diferencia.