Skip to main content

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice


How Cox Communications glues business to technology

Cox Communications recognized the need to improve both customer and agent experiences. Learn how a unified business and technology team aligned resources and streamlined prioritization to deliver one of the most successful projects in Cox’s history. This session will explore the governance, development lifecycle, and prioritization techniques the team used to drive data-driven business process decisions.


Desafío: Servicio al cliente Industry: Proveedores de servicios de comunicaciones Tema: Agilidad comercial Tema: Experiencias del cliente personalizadas Tema: PegaWorld Área de producto: Customer Service
Compartir esta página Share via LinkedIn Copying...

Related Resources

Best of Pega

Recommended research & insights

See what’s new, what’s next, and what’s trending right now.

Browse collection
Why Pega

Why Pega?

Uniquely powerful software isn’t the only thing that sets us apart.

Find out more
Compartir esta página Share via LinkedIn Copying...