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Customer Engagement Meet-Up Munich: From Innovative Thinking to Innovative Doing (Presentation)
Rapid innovation is the DNA of successful digital transformation. Your customers expect an exceptional customer experience – on any channel, at any time. This discipline can only be mastered with user-centric innovations in customer interaction and process automation across different functional areas.
Download the presentation by Matthias Wahrendorff, Global IIoT and Industrial Research Lead; Ecosystem Management Industry X.0 Innovation Center Garching.
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