Vai direttamente al contenuto principale

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Presentazione dell'evento | 05:59

Pega Discover Customer Service Online Summit: How Telenet’s agile journey simplifies service and builds intimacy

Join Brecht de Mulder as he speaks about Telenet’s digital transformation, an agile journey that strives to make a real difference by engaging with customers and employees in an inclusive and empathetic way. With a three-pillar approach based on agility, speed, and simplification, Telenet leverages Pega to create a customer-centric layer for simplifying service for both customers and agents. The goal is to improve the agent experience, so that agents can focus on the connection with the customer and foster greater customer intimacy.

Related Resource

Prodotto

La progettazione delle app, rivoluzionata

Ottimizza la progettazione dei flussi di lavoro, in modo rapido, con la potenza di Pega GenAI Blueprint™. Imposta la tua visione e assisti alle creazione istantanea del tuo flusso di lavoro.

Condividi questa pagina Share via X Share via LinkedIn Copying...