Intervista | 01:22
Evolve the way you develop your customers' user experience
Minimize holding times – every time
In telecommunications, churn rates are at an all-time high. To stand out, BT partnered with Pega to develop a customer experience that meets every need with empathy and speed. And BT has the results to prove it.
- Understand the benefits of Pega Customer Decision Hub™
- Discover how BT significantly reduced call handling times
- See how Pega’s process helped BT achieve its business objectives
Related Resource
Prodotto
La progettazione delle app, rivoluzionataOttimizza la progettazione dei flussi di lavoro, in modo rapido, con la potenza di Pega GenAI Blueprint™. Imposta la tua visione e assisti alle creazione istantanea del tuo flusso di lavoro.