Associate Software Engineer, Internal Development Experience
Meet Our Team:
Software Delivery Excellence Alliance – IDE tribe is one of the most innovative and fastest growing groups at Pega that provides the best in industry DevOps services for Pega engineers. As part of our team, you will work closely with talented engineers and product owners across the globe to continuously integrate and deliver applications and experience the Pega features before they are released to customers.
Picture Yourself at Pega:
Pega is changing the way the world builds software. Our goal is to be the no. 1 CRM SaaS company in the world. In this role, you’ll help us innovate, evaluate, architect, setup, customize, maintain and upgrade the infrastructure & processes for CI/CD of Pega Software Development.
You will expand your skills by working on a portfolio of industry leading technologies and tools spanning AWS, Docker, Kubernetes, GitHub Actions/Webhooks/Custom Apps, Python, YAML, Artifactory, SVN etc. You will be part of a tightly knit, highly energetic team and have many opportunities to make a positive impact and grow in your career
What You'll Do at Pega:
- Assist in developing, maintaining, and optimizing CI/CD pipelines using GitHub Actions to automate build, test, and deployment processes.
- Support the setup, configuration, and troubleshooting of DevOps tools hosted on-premise and AWS Cloud and Kubernetes (EKS).
- Help manage artifact repositories using JFrog Artifactory to improve software delivery efficiency.
- Contribute to automating infrastructure and CI/CD workflows using scripting languages like Python or Shell scripting
- Work alongside senior engineers to deploy and manage containerized applications using Docker and Kubernetes.
Monitor and improve CI/CD pipeline performance and reliability, leveraging caching and parallel workflows.
Assist in setting up observability and monitoring using tools like Grafana, Splunk, and AWS CloudWatch.
Troubleshoot and resolve issues in software builds, deployments, and infrastructure.
Collaborate with developers, SREs, and stakeholders to ensure smooth software delivery.
Who You Are:
- A curious and motivated engineer eager to learn and grow in the DevOps and CI/CD automation space.
- Passionate about software delivery through automation, scalability, and efficiency.
- A team player with strong problem-solving skills, able to collaborate effectively with developers, SREs, and stakeholders.
- Open to feedback, eager to learn from experienced engineers, and proactive in exploring new technologies.
What You've Accomplished:
- 1-2 years of hands-on experience in software development or DevOps, with exposure to CI/CD infrastructure, pipelines and automation.
- Familiarity with GitHub Actions for automating builds, tests, and deployments.
- Experience with AWS Cloud services (EC2, IAM, Lambda, EKS, S3, etc) and understanding of containerization using Docker.
- Exposure to Kubernetes (EKS) and a willingness to learn more about cloud-native deployment practices.
- Experience working with JFrog Artifactory or other package management tools for artifact storage.
- Proficiency in Python, Shell scripting, or another programming language for automation.
- Understanding of monitoring and logging tools like Grafana, Splunk, or AWS CloudWatch.
- Strong troubleshooting skills, with the ability to diagnose and resolve issues in software delivery pipelines.
- Basic knowledge of Gradle and Java for build automation / Kubernetes certifications (CKA/CKAD) is a plus.
Pega Offers You:
- Gartner Analyst acclaimed technology leadership across our categories of products
- Continuous learning and development opportunities
- An innovative, inclusive, agile, flexible, and fun work environment
- Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
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AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes. We may support parts of our recruitment process with automatic processing and, if required by law, you may in such cases have the right to request human intervention, challenge the outcome of such processing and comment on it.
Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
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