PegaWorld Breakout Session | PDF | 14 Páginas
PegaWorld iNspire 2024: Cigna’s Journey to Transform Client Acquisition and Retention (Presentation)
Cigna Healthcare partnered with Tata Consultancy Services (TCS) to transform their sales and onboarding experience with a cloud native solution. This innovative platform simplifies, streamlines, and standardizes the process, leading to a faster onboarding and personalized experience for clients, brokers, and internal operations. Leveraging Pega intelligent process orchestration, they streamlined operations to improve efficiency and enable seamless integrations with enterprise systems.
Recurso relacionado
Reimagine your processes and turn any workflow into a build-ready application designed for AI and built with confidence.
Visualize your customer engagement strategy before you build it with ready-to-activate, AI-driven customer journey designs.