PegaWorld Breakout Session | PDF | 22 Pagine
PegaWorld iNspire 2024: BT & EY: Re-Imagine the Base, Maximize Customer Lifetime Value & Deliver Personalization at Scale using AI & Decisioning (Presentation)
BT Group is transforming their business in order to best serve the evolving B2B Telco Market and maximize Customer Lifetime Value. This session will showcase how BT's Small & Medium Business division has collaborated with EY teams and Pega to build capabilities required to deliver 1) an enhanced view and understanding of the customer base, 2) a desired base profile to target, and 3) the base experience to drive organization ambitions.
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La progettazione delle app, rivoluzionataOttimizza la progettazione dei flussi di lavoro, in modo rapido, con la potenza di Pega GenAI Blueprint™. Imposta la tua visione e assisti alle creazione istantanea del tuo flusso di lavoro.