PegaWorld 2026: Transforming Payments at Scale: How the Global EY Organization and Pega are Powering Industry Leaders

Payments organizations are facing unprecedented pressure from rising transaction volumes, tighter regulations, increasing exceptions and customer expectations for realtime resolution. In this session, a panel of leading financial institutions will share how they plan to leverage Pega, artificial intelligence and nextgen automation to modernize payments operations and drive measurable business outcomes.

You’ll hear directly from clients tackling highimpact areas, such as exception handling, investigations, fraud resolution and crossborder payments. The panel will discuss why AIdriven workflows are becoming essential for scale, accuracy and efficiency and how banks are shifting from reactive exception management to proactive, intelligent resolution.