PegaWorld | 41:18
PegaWorld 2026: The Great Debate, Tech or Humans?: The Biggest Business Transformation Enabler for Customer Engagement
Customer-obsessed, AI-powered, human-guided – are these competing forces or complementary ones? Join this lively debate as two sides go head-to-head: one championing creativity and human insight, the other advocating for AI-driven automation. Expect bold arguments, fresh perspectives, and a glimpse into what’s next for marketing transformation.
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