PegaWorld 2025: Transforming Banking: A Modern Customer Experience from Start to Finish (Presentation)

The CAB project is the first-ever Pega project aimed at modernizing and empowering the "CAB Segment" for modern banking – to build relationships, not just transactions. This showcases the complete customer journey, from onboarding and servicing to offboarding. Discover how, with the presence of both external and internal portals, this project offers an engaging and comprehensive one-stop solution that redefines the banking experience.