Presentation
Customer Engagement Summit Tokyo 2019: Improving customer engagement through Pega's omnichannel AI technology
Mr Steuer will discuss examples of how organizations across the world are improving customer engagement while reducing operating costs. He will discuss the role Pega technology has played in these programs, why the organization chose Pega, processes implemented, and outcomes achieved. He will also discuss how sales and marketing strategies are evolving from campaign focused to an “always on marketing” approach that uses advanced customer insights and AI to engage with the customer on their own terms across channels.
Etiqueta
Recursos relacionados
-
Libro electrónico
Obtener valor de los flujos de trabajo inteligentes
-
Research and Insights
IA responsable: un gran poder requiere una mayor responsabilidad
-
Video
Presentación de Pega y Siemens en PegaWorld iNspire 2020 | No solo hay que hablar, sino transformarse: cómo sobrevivir y prosperar en un mundo alterado
Investigación y conocimientos recomendados
Vea las novedades, lo próximo y las tendencias actuales.
Por qué elegir Pega
Un software excepcionalmente potente no es lo único que nos diferencia.