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Navigating complexity in a personalized world

Banks are expected to understand each and every customer. After all, no two customers are ever the same. But is this actually doable in a multibank setting?

Join this webinar with Swedbank, where they break down their transformation into a customer-centric digital bank across markets and business units.

Learn how Swedbank uses Pega to:

  • Envision personalization in financial services
  • Meet customer expectations, beyond channels or products
  • Achieve omni-channel capabilities with adaptive models
  • Reduce manual workload
  • Boost customer reach, proactivity, and relevance


Tema: Compromiso al cliente
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