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Senior Manager, Global Partner Management

Job Category: Client Success
Location: India - Karnataka - Bangalore
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Meet Our Team:

Playing a key role in growing Pega’s Partner Ecosystem globally, you will be responsible for managing global partner management with system integrators and drive outcome in line with joint partner priorities for overall partner success encompassing Relationship and Governance, Driving Sales and Delivery Motion, elevating Competency and Delivery Excellence etc. Join our team to engage with Global Partners and team, build a career without boundaries and drive business impact for the world’s largest organizations. As the recognized industry leader in strategic business applications, we revolutionize how leading organizations optimize the customer experience and automate operations.

Picture Yourself at Pega:

Working with Pega Partner Ecosystem provides immense opportunity to learn, contribute and grow. As a professional one gets opportunity to stay relevant with current and new edge technology for businesses and can have opportunity to work with world’s most innovative organizations

What You'll Do at Pega:

  • Manage Partnership with Strategic Partners, own relationship, and governance, put business plan in place, wok on execution plan, establish periodic cadence and review at all levels, track progress and own KPIs for successful performance of partnership.
  • Showcase Partner, seek mindshare and support for Partners within Pega from cross functional teams and leadership for agreed collaboration initiatives and success.
  • Constantly work on ways to improve partnership by coming up with ideas, thought leadership, and Executive buy in.
  • Develop a very good understanding about Partner business, strategy, priorities, challenges and develop a very clear PoV on how to leverage the partnership for best outcome that aligns with Pega’s Organizational priority and strategy.
  • Build Relationship with CXOs at Partner org, have a very good understanding of their priorities, expectations, and plan.
  • Carry Goal for overall partner success and focus on driving Sale and Delivery Motion with partners, Elevate Practice and Delivery Excellence, Enhance relevance of partnerships for both.
  • Track and Report Progress, Achievements and highlight Risk and Area of improvement transparently.

Who You Are:

Alliance and Partnership Experience of Managing Large SIs/OEMs with expertise on building and maintaining CXO relationship, Building Mindshare, Developing Consensus, A good negotiation skill with emphasis on win – win, team player and collaborator, someone who owns outcome, has ability to blend short term goal with long term strategy, ability to comprehend “larger picture” of business, works in a matrix environment and knows how to get job done, a good communicator with sales and account management skills

You are a seasoned Alliance Professional, committed to work with Partners in providing them leadership on how Pega and Partner can jointly help change the way businesses engage with their customers. You should be passionate about making the world’s leading organizations more effective in optimizing the customer value of their customer base.

What You've Accomplished:

  • Bachelor’s Degree, MBA will be a plus.
  • 17-22 years of experience in Strategic Alliance, Channels, Business Development, Sales, and Marketing of which 5+ year must be in Alliances and Partner Management
  • Must have worked in Large SIs, OEMs in Enterprise Software / Solution business.
  • A good understanding of current trends in Technology, offerings, and players. Ability to grasp new technology concepts quickly and think creatively.
  • Good understanding of how Global Economy, Country Level Policies, Compliance Requirement and Market Preferences are changing and influencing technology adoption and decisions.
  • Comfortable working in an entrepreneurial, high growth and fast-paced environment

Pega Offers You:

  • Analyst acclaimed technology leadership across our categories of products for global markets.
  • Continuous learning and development opportunities
  • A fast-paced, exciting, collaborative, and rewarding environment within innovative industries.
  • An innovative, inclusive, agile, flexible, and fun work environment
  • Competitive global benefits program


Job ID: 20342

Inclusion and Diversity – Inclusive is one of our values at Pega. Pegasystems is committed to inclusion and diversity and strives to foster a fair and inclusive environment for all. We believe Pega can achieve more when we create a culture that inspires each of us to fully contribute each and every day. We encourage diverse thinking and collaboration for better outcomes for all. Learn more about our inclusive culture.

We encourage candidates of all backgrounds and skillsets to consider opportunities at Pega. At Pega, we focus on the skills needed to be successful and we know that our employees can thrive even if they don't possess a traditional background. If you like the sound of this role, but are not sure if you are the right person, please consider applying. We would love to hear from you!

As an Equal Opportunity and Affirmative Action employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.

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