PegaWorld Breakout Session | PDF | 42 Pagine
PegaWorld iNspire 2024: Beyond the Obvious: How Deutsche Telekom Generates Value from Pega Customer Service (Presentation)
Clients buy Pega Customer Service™ for its innovations, AI features, and unmatched automation potential. Sometimes – especially when the business is under pressure – it's for delivering efficiencies fast. Join this session to learn some tips and tricks on how Pega creates continuous value and changes customer service at points that are truly hurting today.
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