Workforce Trends Report 2022
Demystifying complexity in the modern workforce
This report uncovers insights into the increasing day-to-day complexity faced by most workers, and how organizations can adapt to overcome them.
Check out the highlights below and download the full report to dive deeper into the details.
We're undergoing a fundamental change to the way we work
In this survey, we asked thousands of workers from across the globe for their insights on the increasingly complex intersection of technology and the modern workforce. The response was clear – workers are increasingly feeling the impact of digital transformation in their daily work.
Hybrid models are changing the modern workforce
Hybrid work has transformed how we do our jobs.
The line between home and work life is blurring.
Accelerating change drives more complexity
Rapidly changing customer preferences are transforming working conditions.
Organizations aren't nimble enough to successfully navigate digital transformation.
Organization factors make work more complicated
Managing information overload (90%), struggling to navigate internal processes (89%), and keeping up with rapid change (87%) tops the list of challenges adding to business complexity.
Workforce complexity is here to stay
- Despite their concerns about its impact, workers expect that complexity will only to increase as a result of COVID-19.
- Companies must invest in reskilling and training to ensure their workers have the right tech skills as complexity accelerates.
- Workers need systems that can be quickly updated and work across different customer touchpoints in their different channels.